Terms of service

Welcome to Smart Cravings UAE! By using our website and placing an order, you agree to the terms outlined below. Please read them carefully.

1. General

This website is operated by Smart Cravings UAE. Throughout the site, "we", "us", and "our" refer to Smart Cravings UAE. By visiting our site or purchasing something from us, you agree to be bound by these Terms of Service.

2. Products & Orders

  • All products are subject to availability and may be changed or discontinued at any time.

  • Prices are displayed in AED and may change without notice.

  • We reserve the right to refuse or cancel any order for any reason, including limitations on quantities or inaccuracies in product or pricing information.

3. Payment

  • Payments must be made upon checkout or just contact us for any changes.

  • We accept CASH-on-delivery, Bank transfer, Credit Cards via payment link.

4. Shipping

  • Orders are delivered across the UAE within 1โ€“2 days depending on your availability and response to courier.

  • Shipping costs and delivery estimates are clearly stated at checkout.

5. Returns & Refunds

  • Due to the nature of our food products, returns are only accepted for damaged or incorrect items.

  • If you receive the wrong or damaged item, contact us immediately after you received the order for assistance.

6. User Responsibilities

  • You agree not to use our website for any unlawful purpose or to violate any laws in your jurisdiction.

  • You must not transmit any worms, viruses, or destructive code.

7. Intellectual Property

All content on our site โ€” including product images, logos, and designs โ€” is the property of Smart Cravings UAE and may not be used or copied without our written permission.

8. Privacy

Your use of the site is also governed by our [Privacy Policy], which outlines how we collect and use your personal information.

9. Modifications

We reserve the right to update or change these Terms at any time. Changes will be posted on this page, and your continued use of the site means you accept the changes.

10. Contact Information

If you have any questions about these Terms, feel free to contact us:

๐Ÿ“ง Email: smartcravingsuae@gmail.com
๐Ÿ“ฑ WhatsApp: ย +971 54 369 6917
๐ŸŒ Website: https://smartcravingsuae.com/